Privacy Policy

01

About This Policy

This Privacy Policy explains how the Hawaii Growers Association (“HGA,” “we,” “us,” or “our”) handles information submitted through this website.

This includes information submitted through contact forms, farm directory submissions, membership inquiries, resource submissions, and other interactions with HGA.

02

Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Farm or organization name
• Farm location and address information
• Website and social media information
• Descriptions of farms, products, and agricultural practices
• Visitor experience and booking information
• Photos and other files you submit
• Messages, questions, and other information you send to HGA

The specific information collected depends on the form or service you choose to use.

03

Farm Directory Submissions

When you submit a farm for inclusion in the Visit Hawaiʻi Farms directory, you may provide information intended to become part of a public farm profile.

Public profile information may include your farm name, general location, website, social media accounts, farm description, products, farming practices, visitor experiences, hours, pricing, booking information, and submitted photos.

HGA reviews farm submissions before publication. Submission of a farm does not guarantee publication.

04

Contact and Inquiry Forms

When you contact HGA through the website, we use the information you provide to review your inquiry, respond when appropriate, and communicate with you about the subject of your message.

Contact form information is not intended to be publicly displayed.

05

Email Communications

HGA may send transactional or operational emails related to information you submit, such as confirmation that a form was received or a response to an inquiry.

If you separately choose to receive HGA news, resources, or opportunities, we may also send occasional informational or promotional communications.

Choosing not to receive optional marketing communications does not prevent HGA from responding to a request or communicating about a submission you initiated.

06

How We Use Information

Information collected through the website may be used to:

• Respond to questions and inquiries
• Review farm directory submissions
• Create and maintain approved public farm profiles
• Process membership or participation inquiries
• Share relevant grower resources and opportunities
• Communicate about HGA programs and activities
• Operate, maintain, and improve the website
• Protect the website from spam, abuse, or security threats

07

Website and Service Providers

HGA uses third-party technology and service providers to operate the website, process form submissions, host website content, deliver email, and maintain website security.

Information submitted through the website may therefore be processed or stored by service providers acting on HGA’s behalf as necessary to provide those services.

We do not sell personal information.

08

Technical Information

Like most websites, this website and its service providers may automatically collect basic technical information when you visit, such as IP address, browser type, device information, referring pages, access times, and server or security logs.

This information may be used to operate the website, diagnose technical problems, understand website usage, and protect against malicious activity.

09

Cookies

The website or services used to operate it may use cookies or similar technologies that are necessary for website functionality, security, form processing, or other website features.

Additional information about cookies may be added to this policy if HGA introduces analytics, advertising, or other technologies that require additional disclosure.

10

Information Retention

HGA may retain submitted information for as long as reasonably necessary to operate its programs, maintain farm directory information, respond to inquiries, maintain appropriate records, and fulfill the purposes described in this policy.

Information that is no longer reasonably needed may be deleted or removed from active systems when appropriate.

11

Your Choices

You may contact HGA if you would like to request that information you submitted be corrected, updated, or removed.

Farm operators may also request updates or removal of a Visit Hawaiʻi Farms public profile.

Some information may need to be retained when reasonably necessary for administrative, security, legal, or recordkeeping purposes.

12

Information Security

HGA uses reasonable administrative and technical measures intended to protect information submitted through the website.

However, no website, electronic communication, or information storage system can be guaranteed to be completely secure.

13

Links to Other Websites

HGA may link to farms, government agencies, agricultural programs, educational institutions, businesses, and other third-party websites.

HGA is not responsible for the privacy practices or content of websites operated by third parties.

14

Changes to This Policy

HGA may update this Privacy Policy as the website, organization, or services evolve.

When the policy is updated, the revised version will be posted on this page with an updated date.